Refunds and Cancellations

Last updated: 23 August 2026

Cancellations and refunds

  • More than one week before the camp starts — full refund, no questions asked.
  • Within one week of the start date — no refund, because the place has been held and cannot usually be filled at short notice. If there is a waiting list and your place is taken by someone else, I will refund you in full.

To cancel, email [email protected] with the student’s name and which session you booked. Refunds go back to the card used for the booking and usually take five to ten working days to appear.

If I cancel

If a session is cancelled for any reason — too few bookings, illness, venue problems — you get a full refund, whenever that happens. Where possible I will offer a place in another session first.

Changing sessions

If you need to move between the morning and afternoon session, email me. I will move you if there is room, at no charge.

Missed days

The camp runs as a five-day programme where each day builds on the one before. Refunds are not given for individual days missed, but tell me if a student will be away and I will help them catch up.

Your rights

Nothing here limits your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Questions: [email protected]